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Case Studies

At Spud Software, we don’t just build software—we solve business problems. The following case studies represent real-world examples of how we've partnered with companies across industries to design, develop, and implement tailored business management solutions. From streamlining operations and automating manual processes to integrating disconnected systems and enhancing customer experiences, these stories highlight our ability to deliver practical, scalable results. Every solution we build is guided by our commitment to understanding each client’s unique workflows and delivering software that fits—perfectly.

1-800-CONCRETE: Streamlining Lead Generation and Web Management

 

The Challenge: 1-800-CONCRETE needed a modernized online system to offer customers a centralized platform for sourcing concrete, while also supporting concrete providers with lead generation and branded tools.

 

The Solution: Spud Software built a custom online platform that simplified public-facing web management and provided real-time quoting tools, increasing usability for both end users and concrete providers.

 

Air Center Tools: Automating eCommerce Operations

 

The Challenge: Air Center Tools sought to optimize their eCommerce operations with automation and improved backend management to support their leading role in tool sales and calibration.


The Solution: Spud Software developed custom code for batch pricing updates and streamlined product management, significantly reducing manual work and enhancing system efficiency.

 

Albion Tire City: Centralizing Multi-Location Inventory and Sales

 

The Challenge: Albion Tire City required a unified software solution to manage sales, quoting, inventory, and reporting across multiple locations.


The Solution: Spud implemented a business management system that connected all locations for real-time inventory access and streamlined quoting, resulting in improved customer service and actionable business reporting.

 

Almar Orchards: Expanding eCommerce Capabilities

 

The Challenge: Almar Orchards needed a solution to enhance their online presence and facilitate direct-to-consumer eCommerce.


The Solution: Spud developed a web-based management platform that handled content, product inventory, orders, and payments, empowering Almar Orchards to expand their customer base and digital storefront.

 

America's Premiere Realty: Tracking Transactions and Managing Teams

 

The Challenge: The realty firm needed a comprehensive solution to manage employee activity, real estate transactions, and reporting across multiple states.


The Solution: Spud Software built Realty Tracker, a custom system that tracks leads, transactions, and employee data, with robust reporting. An integrated website connects home listings with mortgage tools for customers.

 

Beaumont Health: Integrating Hiring Workflows

 

The Challenge: Beaumont Health needed a custom workflow application to manage hiring approvals and integrate with existing internal systems.


The Solution: Spud developed a user-friendly workflow tool that integrated with PeopleSoft and Oracle databases, improving hiring processes and decision-making through responsive design and seamless data access.

 

Big Brothers Big Sisters: Enhancing Nonprofit Operations

 

The Challenge: The organization needed a content management system to simplify event registration, donations, and communication.


The Solution: Spud delivered a platform that manages events, calendars, and payments while boosting operational efficiency and community engagement.

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Bluewater Importers: Streamlining Cross-Border Vehicle Processing with SpudERP

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The Challenge: Bluewater Importers needed a robust yet easy-to-use ERP system to manage the complex process of importing vehicles from Canada to the U.S. With ever-changing documentation requirements, varying state regulations, and strict timelines, they needed a solution that could track each vehicle from pre-load through conversion and final delivery—while automating the creation of state-specific forms and ensuring nothing fell through the cracks.

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The Solution: Spud Software implemented SpudERP to manage Bluewater’s entire import workflow. The system tracks every vehicle through each step of the process, utilizes OCR technology to extract and auto-populate key data, and ensures all paperwork is generated accurately and on time. With automated alerts and clear visibility into every transaction, Bluewater Importers is now able to process vehicles more efficiently, reduce compliance risks, and deliver on time with confidence.

 

Boral Building Products: Consolidating Manufacturing Data

 

The Challenge: Boral needed to standardize and simplify data reporting across ERP and SAP systems.


The Solution: Spud implemented database integrations and reporting tools that consolidated disparate systems into a single data warehouse, enabling efficient reporting and decision-making.

 

Byrdsway Trucking: Modernizing Operations

 

The Challenge: Byrdsway relied on outdated MS Works software that limited system upgrades and compromised security.

 

The Solution: Spud delivered a modern, secure software platform that streamlined contracts and quotes, enabling Byrdsway to update their infrastructure and scale operations.

 

Campus Den: Strategic Software Consulting

 

The Challenge: Campus Den wanted expert analysis of their software stack and business systems to identify growth opportunities.


The Solution: Spud conducted an in-depth review and created a strategic roadmap with ROI projections for improving inventory, POS, and eCommerce systems.

 

ChoiceTel: Enhancing Custom Software and Support Tools

 

The Challenge: ChoiceTel used legacy systems that needed modernization and improved functionality.


The Solution: Spud produced a prototype with enhanced dashboards and streamlined tools for ticket and asset management, setting the foundation for full modernization.

 

Cost Less Pet Treats: Integrating eCommerce and Rewards

 

The Challenge: The company wanted to integrate their eCommerce platform with a third-party MLM rewards system.


The Solution: Spud built custom integrations that connected the eCommerce system to reward structures, enhancing both user engagement and backend functionality.

 

D.E. McNabb: Rebuilding a Legacy Sales Platform

 

The Challenge: An outdated DOS and FoxPro system limited business agility and required legacy hardware.


The Solution: Spud developed a cloud-based CRM that unifies retail, warehouse, and show departments, integrates with Dynamics, and enables dynamic quote tracking.

 

Dakkota Integrated Systems: 24/7 MES and Manufacturing Support

 

The Challenge: Dakkota required around-the-clock software support for 15 plants with complex integrations and production requirements.


The Solution: Spud provided 24/7 support and enhancement across a broad tech stack, enabling uptime and efficiency in mission-critical manufacturing environments.

 

Datafire Solutions: Expanding Fuel Monitoring Software

 

The Challenge: Datafire needed to build out their MyFluidData cloud application for fuel station monitoring.


The Solution: Spud added features, modules, and IoT device integration to enhance monitoring, alarms, and notifications across gas stations nationwide.

 

Dover & Company: Creating a Client-Focused Mobile App

 

The Challenge: Dover needed a mobile solution for commercial clients to simplify service requests and improve communication.

 

The Solution: Spud built a mobile and web-based app with real-time notifications, media uploads, and an admin portal, elevating client engagement and service efficiency.

 

Emil Rummel Agency: Automating Customer Interactions

 

The Challenge: The insurance agency needed faster, automated customer responses.


The Solution: Using Microsoft Azure, Spud created a cloud-based solution with auto-responses and dynamic monitoring, drastically reducing response times.

 

EuroBlooms: Supporting Retail and Direct-to-Consumer Sales

 

The Challenge: EuroBlooms needed to manage their growing online presence, handle direct customer sales, and support wholesale distribution to big-box retailers.


The Solution: Spud created a centralized eCommerce and content management platform, enabling EuroBlooms to efficiently manage inventory, customer orders, and payments while expanding their market reach.

 

EventLink: Streamlining Event Engagement and Registration

 

The Challenge: EventLink wanted to enhance photo booth engagement for event marketing and build a scalable platform for managing attendee registration at major brand events.


The Solution: Spud delivered an iOS photo booth app and a comprehensive web-based event management platform used by brands like Porsche and Audi. The system includes user registration, scheduling, content management, and real-time support for a seamless attendee experience.

 

EZ Homes: Revolutionizing Manufactured Home Sales

 

The Challenge: EZ Homes needed to digitize their home resale process and expand into a national lead marketplace for brokers and agents.


The Solution: Spud built a powerful platform to manage lead generation, home listings, buyer/seller communication, and broker matching. The system also supports secure payments and handles financial workflows, dramatically expanding EZ Homes' reach and automation.

 

Flint Gastroenterology: Upgrading a Medical Management System

The Challenge: After years of use, Flint Gastro’s custom-built system required a modern update to meet new tech standards and improve accessibility.


The Solution: Spud enhanced the platform to manage appointments, reporting, and scheduling reminders across modern devices and browsers, ensuring ongoing usability and improved patient experience.

 

GPB Benefit Solutions: Designing a Compliance Tracking Platform

 

The Challenge: GPB needed a fully documented design plan for a new software solution that could track benefits and compliance in the labor industry.


The Solution: Spud created a full design spec including wireframes, logic diagrams, and workflow documentation, setting the foundation for future development and eliminating ambiguity early in the project.

 

Grand Blanc Community Schools: Automating Data Processing

 

The Challenge: The school district needed to reduce manual processes and server strain in their data integrations with GISD and third-party vendors.


The Solution: Spud built an automated data processing system with error alerts and optimized workflows, significantly improving system reliability and efficiency.

 

Green Peak Innovation: Expanding Mobile Brand Engagement

 

The Challenge: Green Peak Innovation needed to bring their brand to life on mobile, connecting customers with locations, rewards, and promotions.


The Solution: Spud built a cross-platform mobile app integrated with loyalty programs, product menus, and push notifications—creating a direct digital touchpoint for customers.

 

Ideal Machinery: Syncing eCommerce Across Channels

 

The Challenge: Ideal Machinery needed to synchronize product listings between their website and eBay store while managing updates in real time.


The Solution: Spud supported and enhanced their PHP-based system and custom API to keep inventory, descriptions, and pricing aligned across platforms, reducing manual updates and errors.

 

National Industrial Supply: Unifying Sales, Quotes, and Inspections

 

The Challenge: NIS struggled with disconnected tools and manual workflows that led to inefficiencies and communication gaps between sales, quoting, and inspection teams.


The Solution: Spud created an all-in-one business management solution, automating data flow and integrating quoting, sales, inspection, and accounting. A public/private eCommerce portal helped expand customer access and revenue.

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NorthGate: One ERP Platform, Two Unique Businesses

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The Challenge: NorthGate operates two distinct businesses, each with its own workflows, requirements, and operational challenges. Both entities needed a complete ERP solution to manage everything from sales and vendor orders to inventory, operations, and delivery—while maintaining clarity and separation between the two businesses.

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The Solution: Spud Software implemented SpudERP at each location, tailoring the system to the unique needs of both businesses. With custom workflows and unified dashboards, NorthGate gained real-time visibility into sales, inventory, operations, and fulfillment. The result was streamlined processes, improved accountability, and a scalable foundation that supports growth while keeping both businesses running efficiently and independently.

 

Spartan Properties: Replacing Excel with Real-Time Inventory Management

 

The Challenge: Spartan Properties’ Excel-based system slowed operations and limited their ability to scale, with home details scattered and difficult to track.


The Solution: Spud built a web-based system to centralize home inventory, manage processes, and allow mobile access. The new solution eliminated paper-based tracking and increased staff capacity, enabling business growth.

 

Student Adventures: Enhancing Field Trip Communication

 

The Challenge: Student Adventures wanted a mobile app to serve as a digital tour guide and communication tool for students, parents, and staff during trips.


The Solution: Spud adapted its Tell Ask Sell platform to create a custom field trip app with itineraries, safety communication, and content management—making trips more informative and secure.

 

Telgian: Tracking Multi-Tenant Compliance

 

The Challenge: Telgian needed a system to help clients track and report compliance activities across multiple locations and sub-companies.


The Solution: Spud developed a multitenant web application with dashboards, reporting, and automation. Clients could create compliance tasks, upload documentation, and view real-time progress through KPI tracking and scheduled alerts.

 

The Hundred Club: Simplifying Membership and Communications

 

The Challenge: The Hundred Club needed a streamlined system for managing memberships, billing, and email outreach.


The Solution: Spud implemented an online portal that centralized membership data, invoicing, and campaign management—reducing admin time and increasing engagement.

 

TPA: Supporting Proprietary Software Across Clients

 

The Challenge: TPA needed outside help maintaining and enhancing its in-house software used across multiple clients.
The Solution: Spud provided ongoing development, database, and server support while helping improve workflows, portals, UX, and custom reports—ensuring stable operations across TPA’s network.

 

Tri-Chem: Consolidating Order and Inventory Systems

 

The Challenge: Tri-Chem was using disconnected systems for quotes, orders, commissions, and reporting. Manual work and outdated tools risked errors and delays.


The Solution: Spud created a unified, web-based order and sales management platform that integrated with Great Plains accounting and allowed customer-specific eStores. The new system streamlined quoting, payment, and fulfillment while improving data security.

 

Trialon: Driving Efficiency from Quote to Delivery with SpudERP

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The Challenge: Trialon needed a comprehensive ERP solution to manage every stage of its operations—from sales and quoting to shipping, receiving, and delivery. Their existing systems lacked the integration and real-time visibility required to efficiently oversee the entire workflow, creating bottlenecks and limiting scalability.

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The Solution: Spud Software implemented SpudERP to centralize and streamline Trialon’s operations. The platform now manages quoting, sales, order fulfillment, shipping, receiving, and more—all in one place. With real-time data and automated workflows, Trialon gained full visibility across departments, enabling faster decision-making, improved accuracy, and more efficient operations at every stage of their business.

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