Our Sales Process

​At Spud Software, we don’t have a traditional sales team—and that’s by design.

We believe the best business relationships start with mutual interest and genuine alignment. That’s why we don’t cold call, send spammy emails, or push solutions that don’t fit. Instead, we focus on attracting the right clients—those looking for a custom business management software solution that actually fits how they work.

Here’s how our sales process works:

1. You Reach Out
   Whether it’s through our website, email, or a phone call, your first contact with Spud is welcomed and appreciated. You’ll hear directly from our founder, Derek, who will personally follow up to better understand what challenges you’re facing and what you’re hoping to solve.

2. Onsite Consultation
   We’ll schedule a no-cost, no-obligation onsite visit with one of our Business Analysts (BAs). Their goal? To listen, observe, and ask smart questions to understand how your business runs today and where software could streamline operations, improve visibility, and cut costs.

3. Internal Review & Proposal Creation
   After the visit, the BA will summarize their findings and collaborate with Derek to determine if Spud is the right fit for your needs. If we believe we can deliver real value, we’ll put together a tailored proposal that outlines the scope, cost, timeline, and ROI of the solution.

4. Proposal Presentation
   We’ll present the proposal to you—in person or over video—so you can ask questions and fully understand what’s included. This meeting will include both Derek and the BA, ensuring technical, strategic, and business alignment from the start.