Here is the situation:You have a great sales team but every time you look at the activity reports or KPIs they are gaps in the data, or no data at all. How do you get your sales team to log their activity?
You want your team as productive as possible and they want to be talking to prospects without “wasting time” logging their activity. The fact is that you need the data because without it you can lose months or even years of opportunities by having non-performers sucking payroll and other time wasters. Whatever software you have your team use, make sure it is as streamlined, easy to use as possible and most importantly, they are involved in the software decision / customization process. If your team understands how the software is used by management and you aren’t asking for useless unused data to be entered, good team members will accept the need for accountability and follow the process. In short, keep it simple and get their buy in.