Streamline Your Workflow with
Custom Automation Software Development
Time and resource saving tools aren’t just an option anymore, they’re a necessity
The strategic goal of many organizations is to automate as many workflows and processes so its people can work smarter, not harder – and that’s where the team at Spud Software comes in.
We understand the importance of business automation, and there’s a good chance your business needs a custom software that can be used company-wide. Whatever process or workflow you are trying to automate, our team provides full-range development and integration services that transform hours of work into just a few clicks.
Our automation software development capabilities include
(BUT ARE NOT LIMITED TO):
- CRM integration & development
- Transaction processing system development
- Custom supply chain management (importing/exporting goods, logistics, etc.)
- & more!
With a tremendous range of programming languages, operating systems and programming methodologies, our staff is experienced in the latest development tools that allow them the capability to implement only the best technology for your business.
We Increase Productivity by Simplifying Data Management
Over hundreds of software solutions for web, mobile and PC created. Tens of thousands of users. One company.
Our team has over 20 years of experience in software development and have worked alongside Fortune 500 companies, developing and implementing workflow automation programs for internal use. Take a look at their success stories below – we strive to become our client’s most valuable technology partner!
Automation Case Studies
Blue Water Importers
The Spud team built a system to automatically assign bonds to vehicles and alert the importation manager if any special attention was needed to the bond or shipment of the vehicle, generate and send documentation emails to the custom brokers, and send manifests to the drivers
Blue Water Importers came to us needing a system that did vehicle tracking, document generation, barcode creation and scanning, email automation, document archival, reporting, invoicing, shipping management, and business process communication.
Blue Water Importers started over 20 years ago when owner, Jack Dempsey, began purchasing vehicles in Canada for sale in the US. As time went on, Blue Water took over the transport of the vehicles, the work of conforming them to DOT requirements, and titling. Today, Blue Water specializes in the conformity and transport of vehicles for other dealers. With a team of just under twenty people, they process approximately 1,000 vehicles a month and counting. As demand has spread, Blue Water, currently located in Burton, MI, is pursuing plans to open additional locations in several other States in the Midwest and Northeast regions.
The Blue Water business processes fall into the main areas of Order setup, Importation, Vehicle Check-In, Title Processing, Recall Repair/Documentation, Instrument Panel Modification, DOT Conformity, Outbound Processing, and Invoicing. Each of these processes requires labor-intensive activities including customer interaction, contact management, VIN verification, vehicle data entry, legal vehicle classification, customs duty calculation, document creation, emailing, document archival, barcode label printing, barcode reading, document cross-referencing, vendor selection, creating shipping labels, taking and printing pictures, instrument panel tracking, odometer reading verification, discussions with book keeper, report creation, invoice creation, bill of lading creation, and bond tracking. Although Blue Water specializes in the above activities and performs them with skill and expediency, the volume of vehicles they can handle is restricted by the time it takes to perform and organize these business activities.
We were able to identify each type of entity that Blue Water interacts with, as well as their government requirements and job functions, and then detail each business process with the manager of those activities. Not only does this include identifying how daily operations are performed, but also pinpointing the desired result of each activity, employee opinion on the process, pain-points, and bottlenecks involved. All of the processes and decision points were identified in a “vehicle life cycle” flowchart which was modified to streamline the existing process, force adherence to preferred business processes, and incorporate value-add business activities Blue Water wanted to incorporate into their business process. We then looked for places to automate the system. Any time a process showed to be consistent, we had an instant opportunity to do this, and when decisions were made the same way on a regular basis, we had strong potential to automate here as well. After creating the road map of what Blue Water wanted, we began work on a web application that supported all of those activities.
The new system utilized security to allow both clients and employees’ access to their respective site functions. In order to give employees more time in the field we built the system to automatically assign bonds to vehicles and alert the importation manager if any special attention was needed to the bond or shipment of the vehicle, generate and send documentation emails to the custom brokers, and send manifests to the drivers. Using Optical Character Recognition (OCR), a local application was created to scan specific email accounts as well as network folders. This application pulls any new documents, scans them with OCR, and presents them to the appropriate team for verification. The team at Spud Software also created a way to build invoices automatically as vehicles undergo various activities. This process gave employees the capability to select a group of vehicles that are complete, send the invoice data to Quick Books through an API, and do so in such a way that invoices are automatically generated for each customer containing all vehicles and associated itemized charges. Another API was implemented to automatically print FedEx labels for title shipment. Another concern Blue Water had was keeping their employees on the move, so we built a mobile app that gave them the ability to work in the field. Personnel now has the ability to photograph vehicles, enter additional vehicle data, and print barcode labels from a mobile printer. Furthermore, the mobile app has the ability to take photos for DOT Conformity and automatically uploads them to the web server and stores them with the appropriate VIN. These photos are later printed along with all other DOT Conformity documentation that has been collected or generated for each vehicle.
Created and centralized an internal scheduling process where the client was working with spreadsheets and handwritten documents. This new system allowed the user to schedule drivers, trucks, and trailers in a complex manner since the same driver could be using multiple trucks that would also switch between multiple trailers throughout the day..
Dee Cramer needed a more modern scheduling process. They were working with spreadsheets and handwritten documents, which resulted in many phone conversations and a dependency on the right people to communicate details in order for everything to run smoothly.
We were able to centralize the process in a web application so various people within the company could utilize the system. This new system allowed the user to schedule drivers, trucks, and trailers in a complex manner, since the same driver could be using multiple trucks that would also switch between multiple trailers throughout the day. Tracking was also vital, so the system showed what product was in which truck or trailer, where it was located, who needs to load the product, and where each product, truck or trailer was at any given time. They could also facilitate maintenance and make sure everything was available when it was needed, as well as get any resources needed for the maintenance request. Spud Software also included automated alerts in the system based on proximity quick notifications.
TMI Climate Solutions
Created a web application to track quoting data and customers for TMI Climate that automated data reports previously represented in endless spreadsheets.
TMI Climate wanted a web based application to track customers, quotes, and reporting tools as their prior method was using an excessive amount of spreadsheets. The sheets were shared with the sales team, but were not linked to drive automation. Report spreadsheets were built by copy & paste or user input, so the need was to create a more user friendly process via a web application in order to store all data from one source, use prebuilt reports, and automate the data into the reports.
TMI Climate Solutions provides custom HVAC solutions, ranging from the rigorous extremes of a government research facility to the health concerns surrounding the indoor air quality in hospitals. TMI is committed to manufacturing and delivering the best custom manufactured solutions available today for worldwide applications. All divisions of TMI Climate Solutions provide a higher level of comfort backed by the Berkshire-Hathaway name.
TMI's main office and manufacturing facility is located in Holly, Michigan. This facility houses their administrative, service, and production groups for their pure Custom Air Handlers, as well as Advanced Hydronics, Data Center and Custom DX products.
The sales team was using a shared sheet to track their quoting data and customers. The sheets would not auto update and all data was entered by hand, resulting in employees needing to do manual updates which could take hours. In the process, the data would go missing, become repetitive, or be inconsistent due to spelling mismatches and use or misuse of certain data fields over another.
Spud Software created a web application to track quotes that had been built by the sales team. The user had the ability to create or update a quote data, which would manually update multiple points. Customers would not be created and tracked in the application, helping limit user input errors. A notification system was built to notify the user that one of their quotes had been updated or action had taken place on it. Users could send alert notifications to other users not included in the quote, and there was a notes tracking system for every quote through its life cycle. Once data was added into the system, the reports pulled the data down to manipulate it at generation and users could export excel files to manipulate it further if necessary.
The application was built in .NET with knockout.js for responsiveness for UX. There are many Ajax calls throughout the application to help data entry and limit mistakes to strengthen data integrity. We used C3.js library to build graphs into the application to visually display certain data based on provided criteria.
The Pink Fund
Created a web-based application process that allowed clients to upload documents and streamline communication easily. This made the entire process efficient for everyone from the client, to the dedicated Pink Fund staff, who sift through a huge number of documents to get clients processed.
The Pink Fund helps women diagnosed with breast cancer who are unable to work or get access to financial aid. The last thing anyone battling cancer should have to worry about is money; sadly, that is the reality for thousands of people.
The Pink Fund already had a website, but they came to Spud in need of a web application that would accomplish two key goals:
- Make the application process, which includes the up-loading of multiple documents, a more stream-lined, user-friendly experience for their clients.
- Make the entire process efficient for everyone from the client, to the dedicated Pink Fund staff, who sift through a huge number of documents to get clients processed.
Spud Software provided The Pink Fund with a custom-built solution that was tailored to their needs and allowed for the management of applications and all necessary documentation. The solution allowed applicants to complete and submit application data and documents across multiple devices- PCs, Tablets, and Phones. The Pink Fund reviews the submitted information and can request additional details from the applicant or move the application along for review and approval, creating an electronic and streamlined process for everyone.
Created a CMS web portal for client communications management through a variety of contact methods alongside iOS and Adroit apps to easily display content on CMS web portal.
Created an internal system that would automate and streamline the processes of quoting, placing, and tracking orders for the sales and services departments.
Tecnomagnete was seeking to implement a system that would automate and streamline the processes of quoting, placing, and tracking orders for the sales and services departments.
Spud Software has developed a system that will provide significant benefits in the following areas:
- Improved efficiency through automatic generation of documents and centralization of data /documents.
- Improved workload visibility and timeliness through process driving work queues.
- Improved consistency of documentation by establishing standard formats.
- Reduced trainingtime for employees to learn the business processes.
- Improved access to historical documentation.
- Improved commission management and payment
The Continuous Improvement App
Spud Software developed a concept for an engaging app that would encourage repeated use for internal employees to increase employee idea generation.
ACDelco International Multi-language Parts Catalogs
Spud Software developed ACDelco’s first electronic composition system to automate the generation of multi-language and region-specific International Parts Catalogs.
America’s Premiere Realty
Spud Software developed Realty Tracker, a custom software solution that tracks and reports on the company’s realty transactions, leads, sales and advertising. It also serves as an employee management system, allowing administrators to create and maintain employee records and associate them with real estate transactions.
Spud Software has worked with America’s Premiere Realty since 2002, delivering custom programming, design, and network support.
America’s Premiere Realty is a mid-Michigan realtor that also provides mortgage loan services to ensure customers the very best experience whether they are buying, selling or financing property. To accommodate their custom business, America’s Premiere Realty needed a website and office management system to improve their customer service abilities.
To meet these needs, Spud Software developed Realty Tracker, a custom software solution that tracks and reports on the company’s realty transactions, leads, sales and advertising. It also serves as an employee management system, allowing administrators to create and maintain employee records and associate them with real estate transactions. Custom reporting tools include yearly production reports, realty transaction reports and yearly production reports for all or individual realtors.
As the company’s business expanded, so has their software. Spud Software recently expanded their management system to include a second, unique system to track business in Tennessee.
Spud Software also developed a custom website that integrates with America’s Premiere Realty’s home listing and quoting software to allow buyers to search for homes and request mortgage and financing quotes.
Custom-Automation Software Designed to Your Specifications
Custom-Automation software designed to your specifications
Automation is simply a better, faster way to do business. We’re staffed with the hardest working programmers in Michigan and our team is confident we can custom-build a superior software for your business that’ll help bring your workflow to life.
Automation will help…
- Eliminate tedious data-entry or time-consuming tasks
- Centralize communication/information in one cohesive place
- Manage projects and tasks with ease
- Manage daily workflow processes to ensure consistency is followed
- Create transparency and alignment between teams
- Eliminate painfully long email threads
- Cut down meeting time
- Create the satisfaction of marking something as “complete” when done!
All our automation development services are custom designed for your business so at any point, you can easily view where your business stands. At Spud Software, our team has what it takes to allow your organization to run seamlessly from every angle.
Scale your company with Spud Software and contact a Software Expert today
Our team starts with a thorough understanding of the business problem you’re facing and sees whether there’s an opportunity to create something new or integrate with a current program you’re not capitalizing on through a free, 1-hour explanatory meeting.
We know that handling your end-to-end business software is a challenging task – let our team take care of it. We have the development and support services you need to help automate your workflow and scale your ROI – we guarantee it.
Ready to get started? Contact us today to speak to an expert.