Why Go-Live Is Just the Beginning
Most software vendors treat Go-Live as the finish line. That’s a mistake.
The truth is—your business keeps evolving. So should your software.
At Spud Software, Go-Live isn’t the end. It’s the start of something better. The same team that defines, designs, and develops your system continues to support and improve it post-launch. That continuity saves you time, money, and frustration.
Continuous Support
You won’t be handed off to someone who’s never seen your system before. Our business analysts know your software inside and out. That means:
No onboarding delays
No knowledge gaps
No wasted hours explaining how things were built
💡 Saves up to $50K/year in reduced troubleshooting and third-party support costs (Neontri, 2023)
Ongoing Customization
Your business will change—new processes, new goals, new needs. We make updates quickly without having to reverse-engineer anything.
Compare that to external vendors who charge premium rates just to figure out how your system works.
💡 Saves $20K–$100K/year compared to hiring external consultants (Neontri, 2023)
Performance Reviews
We stay involved. Regular system check-ins keep things running smoothly and aligned with your evolving goals. This prevents small issues from becoming costly downtime.
💡 Saves hundreds of labor hours annually by avoiding inefficiencies and bottlenecks (Neontri, 2023)
Real Training
When you need help, you get answers from the people who built your system—not a call center.
Our team trains your users based on how your software actually works in your environment, not how it works in a demo video.
💡 Saves $10K–$30K/year on ineffective onboarding and retraining (Neontri, 2023)
Why Using the Same Team Matters
✅ No hand-offs. No confusion.
✅ One relationship. One standard of accountability.
✅ No markup. No layered vendor billing.
✅ Fewer errors. We know exactly why your system does what it does.
Organizations that maintain software continuity see faster results, lower costs, and better long-term ROI (Gartner, via CIO).
Key Takeaway:
The real ROI of software happens after Go-Live. If the team that built it isn’t the one supporting it, you’re paying for rework, delays, and inefficiencies.
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